Multifamily Success with Rachel Kish

In this episode of the Multifamily Innovation® Podcast, Lauren Stinson welcomes Rachael Kish, Vice President of Operations at Asset Living. Rachael, a Multifamily Innovation® Council member and a speaker at the upcoming Multifamily Women® Summit in September, shares her inspiring career journey and insights into the multifamily industry.

Rachael begins by recounting her unconventional entry into multifamily operations, which started with a leasing job. What began as a temporary position quickly turned into a passion, leading her to a fulfilling career spanning over 21 years. She emphasizes the importance of seizing opportunities and recognizing the multifaceted appeal of the multifamily industry.

The conversation then shifts to the significance of mentorship in professional growth. Rachael discusses her experiences with mentors, highlighting how aligning with the right people and teams has accelerated her career. She underscores the importance of finding mentors and the role they play in personal and professional development.

Rachael provides valuable advice for women early in their multifamily careers, encouraging them to lean into challenging moments and learn from difficult bosses. She stresses the importance of perseverance, grit, and embracing discomfort as pathways to innovation and growth.

As a member of the Multifamily Innovation® Council, Rachael speaks about the benefits of being part of this community, including shared experiences, creative ideas, and the comfort of knowing you’re not alone in facing challenges. She discusses the council’s conversations around AI, particularly nectarflow™, and its potential impact on the multifamily industry.

The importance of building relationships and networks is another key topic in the discussion. Rachael emphasizes how council membership and participation in the Women’s Summit have contributed to her growth. She highlights the personal and professional benefits of learning from diverse perspectives and connecting with other industry leaders.

Looking ahead, Rachael shares her excitement about current projects at Asset Living, such as opening new markets and building dynamic teams. She talks about the role of technology and AI in enhancing human capital and driving better re

About the Multifamily Innovation® Council:

The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation.

The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.

To learn more or to join, visit https://multifamilyinnovation.com/council.

For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/.

Connect:
Multifamily Innovation® Council: https://multifamilyinnovation.com/council/
Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/
Patrick Antrim: https://www.linkedin.com/in/patrickantrim/

Multifamily Investment Success with Ed Bailey: Strategy, Management, and Technology Insights

Get ready to unlock the secrets to successful real estate investment with Ed Bailey, the managing partner of Vision Capital Partners and Chief Capital Officer at nectarflow™. Ed’s journey from Wyoming to New York and back to Utah is filled with invaluable lessons that shaped his approach to finance and business. He’ll discuss how first impressions and having “skin in the game” are non-negotiable in his investment strategy, and provides a deep dive into his multifamily property ventures. From the importance of selecting the right third-party managers to his criteria for investment, Ed lays it all out.

Join us as we tackle property management best practices that can make or break an investment. Ed sheds light on why trusting your property management firm is key to maintaining quality and efficiency. We explore the critical roles these firms play, from vendor selection to ensuring maintenance staff stay focused on essential tasks. This segment offers both property owners and vendors actionable insights to help streamline operations and mitigate common pain points, such as tenant attraction and maintenance prioritization.

We’ll also explore the art of collaboration and decision-making in real estate, right from securing funding to leveraging relationships. Ed shares his top strategies for navigating the financial landscape, emphasizing the importance of thorough due diligence and selecting the right management company. Plus, get a sneak peek into the future of multifamily real estate with the innovative nectarflow.com software. Whether you’re an experienced investor or just getting started, this episode is packed with strategies and insights you won’t want to miss.

About the Multifamily Innovation® Council:

The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation.

The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.

To learn more or to join, visit https://multifamilyinnovation.com/council.

For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/.

Connect:
Multifamily Innovation® Council: https://multifamilyinnovation.com/council/
Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/
Patrick Antrim: https://www.linkedin.com/in/patrickantrim/

High-Stakes Multifamily Investment Strategies and Wealth Creation Insights with Sal Buscemi

On this episode of the Multifamily Innovation® Show, Sal Buscemi, Managing Partner & Co-Founder of Brahmin Partners and author of “Investing Legacy: How the 0.001% Invest,” joins us for an eye-opening discussion on high-stakes investment strategies. Find out how the 0.001% manage their portfolios and the principle-led strategies that underpin successful investments in companies like SpaceX and Stripe. We also discuss Sal’s intriguing transition from a pre-med student to a leading figure in the investment world, providing listeners with a unique perspective on building a resilient and diversified portfolio.

Are you making the most of data in your investing decisions? We dive deep into the intersection of life science and technological investments, highlighting the transformative potential of AI for multifamily owners and operators. Sal sheds light on the perpetual need for capital raising in real estate and the pitfalls of traditional fund structures. Discover why data ownership is akin to having a Bloomberg terminal at your disposal and how innovative fee models can offer fairer investment opportunities for all.

Finally, we tackle what makes a great investor and the importance of a proven track record, especially through economic downturns. Sal emphasizes the need for meaningful co-investments from sponsors and the critical role of trust and reputation in high-profile deals. Explore the intricacies of navigating wealth creation, the contrasting investment interests between men and women, and the long-term vision required for sustaining family wealth over generations. This episode is a treasure trove of strategic insights and practical advice for anyone serious about optimizing their investment approach.

About the Multifamily Innovation® Council:

The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation.

The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.

To learn more or to join, visit https://multifamilyinnovation.com/council.

For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/.

Connect:
Multifamily Innovation® Council: https://multifamilyinnovation.com/council/
Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/
Patrick Antrim: https://www.linkedin.com/in/patrickantrim/

Accounts Receivable Management for Multifamily Housing

In this episode of the Multifamily Innovation® Podcast, host Patrick Antrim sits down with Lynn Musil, CEO and Co-Founder of Pay Ready. Lynn shares his journey in the multifamily industry and the innovative solutions his company provides for managing post-move-out rent collections. The conversation delves into the origins of Pay Ready, highlighting the gaps it addresses in the multifamily industry, particularly in handling the move-out process.

Lynn provides an in-depth look at Pay Ready’s platform, discussing its features like automated outreach, flexible payment plans, and integrations with other systems to ensure seamless ledger reconciliation.

Lynn emphasizes how Pay Ready improves the experience for both property managers and former residents by making the rent collection process more efficient and less confrontational. He introduces innovative payment methods like Apple Pay and Google Pay and explains how the company uses a CRM approach to manage accounts receivable. Lynn underscores the importance of a customer-friendly communication strategy to preserve positive relationships even after residents move out.

The discussion also touches on the culture at Pay Ready, with Lynn sharing insights into building a strong, cohesive team and maintaining a flat organizational structure. He outlines his vision for the future of Pay Ready, including potential expansions and the careful balance of maintaining focus while exploring new product opportunities. 

Lynn’s approach to involving clients actively in the development process ensures that Pay Ready continues to meet the evolving needs of the multifamily industry.

Subscribe to the Multifamily Innovation® Podcast for more industry insights and updates. #multifamilyinnovation #rentcollection #propertymanagement #multifamilytechnology #PayReady

About the Multifamily Innovation® Council:

The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation.

The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.

To learn more or to join, visit https://multifamilyinnovation.com/council.

For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/.

Connect:
Multifamily Innovation® Council: https://multifamilyinnovation.com/council/
Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/
Patrick Antrim: https://www.linkedin.com/in/patrickantrim/

AI: The New Multifamily Value Add

On today’s episode, Patrick Antrim, CEO of nectarflow.com and Chairman of the Multifamily Innovation® Council, brings his perspective on leveraging AI and technology in the multifamily industry to reposition properties.

Patrick emphasizes that the core purpose of multifamily investments is to create value, both for investors seeking yields and for residents seeking housing solutions. He highlights the increasing challenges in the industry, such as rising capital costs and construction delays, which necessitate a shift towards more efficient business operations. AI and automation, according to Patrick, are the new value-adds that can unlock efficiencies and profitability that traditional physical upgrades might not achieve.

Lauren Stinson, VP of Strategic Marketing & Media at Multifamily Leadership, provides her insights on the transformative potential of AI in real estate. She notes that AI offers a non-physical value addition that can yield immediate returns, revolutionizing how properties are managed and valued.

Throughout the conversation, Patrick delves deep into the benefits of integrating AI into multifamily operations. He argues that technology isn’t just about replacing tasks but enhancing the capabilities of employees, making their work more enjoyable and error-free. This, in turn, supports a healthier business ecosystem where investors achieve their returns, residents receive quality service, and employees engage in meaningful work.

The discussion also covers the practical aspects of adopting AI in multifamily settings. Patrick describes how nectarflow.com aids companies in integrating AI seamlessly into their existing processes, improving decision-making and operational efficiency without the heavy upfront investments typically associated with new technologies. He explains that AI can simplify complex processes, reduce redundancy, and ultimately enhance profitability by allowing businesses to scale operations more effectively.

The episode concludes with an open invitation from Patrick to explore the possibilities with nectarflow.com, encouraging listeners to reach out and learn more about how nectarflow.com can tailor solutions to their specific business needs and create unprecedented value in their operations.

About the Multifamily Innovation® Council:

The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation.

The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.

To learn more or to join, visit https://multifamilyinnovation.com/council.

For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/.

Connect:
Multifamily Innovation® Council: https://multifamilyinnovation.com/council/
Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/
Patrick Antrim: https://www.linkedin.com/in/patrickantrim/

AI for Multifamily Innovation and Data-Driven Success

In this episode of the Multifamily Innovation® Podcast, host Patrick Antrim engages with Mukund Chopra, a serial entrepreneur and early investor in companies like Groupon and Slack. Mukund shares his insights on leveraging technology and data to enhance business efficiency in the multifamily industry. The conversation delves into the core purpose of a company, emphasizing the importance of maximizing return on equity through efficient resource deployment.

Mukund explains the significance of data ownership and its transformative potential when combined with AI, highlighting that the most valuable companies today are those that can access and unlock their data effectively. He provides a nuanced perspective on when not to use AI, stressing that its application should be strategic and not just a trend-driven decision.

Mukund recounts his experiences in various industries, including his leadership role at Groupon during its historic IPO and his work in big data and AI. He discusses how conversational AI and machine learning have been integrated into business processes long before the current hype, advocating for a thoughtful approach to adopting new technologies.

The episode covers practical frameworks for identifying areas where AI can add value, emphasizing the importance of starting with first principles thinking. Mukund also talks about the cultural shift required within organizations to embrace efficiency and innovation. He shares examples from his current venture, Blue Lake, which helps multifamily operators monetize customer data without invasive practices, illustrating how data can be a significant asset beyond traditional real estate operations.

The discussion wraps up with reflections on the evolving nature of companies, comparing traditional resource-based models with modern data-driven enterprises. Mukund underscores the need for multifamily leaders to view technology as a critical component of their business strategy, not just an IT function.

Overall, this episode offers a masterclass in understanding the intersection of technology, data, and business efficiency, providing valuable insights for multifamily executives looking to innovate and stay ahead in a competitive market.

About the Multifamily Innovation® Council:

The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation.

The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.

To learn more or to join, visit https://multifamilyinnovation.com/council.

For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/.

Connect:
Multifamily Innovation® Council: https://multifamilyinnovation.com/council/
Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/
Patrick Antrim: https://www.linkedin.com/in/patrickantrim/

Laura Khouri multifamily innovation council (1)

Laura Khouri Joins the Multifamily Innovation® Council, Poised to Strengthen Financial Governance and Innovation

Scottsdale, Arizona – May 7, 2024 – The Multifamily Innovation® Council proudly welcomes Laura Khouri, seasoned leader in multifamily real estate management, as the latest member to join its esteemed ranks. With over 38 years at Western National Property Management, Khouri brings invaluable expertise in financial governance, complex negotiations, and technology integration to the Council, aligning with its mission to drive business improvement and innovation in the multifamily industry.

Laura Khouri, celebrated for her ascension from an entry-level role to President of Western National Property Management, has been instrumental in the success of the 65-year-old company that has transacted over $20 billion in real estate. Her responsibilities span managing 165 apartment communities and leading a workforce of 750 associates. 

Western National Property Management’s dual representation of in-house and third-party owners from various stakeholder backgrounds uniquely positions Khouri to contribute in-depth knowledge and a proprietary strategic lens on leadership, operations, and financial excellence.

Her mastery in areas such as real estate strategy, unique owner style management, and customized systems for optimizing operations, are poised to significantly contribute to the Multifamily Innovation® Council’s vision. The council is set to Integrate her proficiency in technology innovations with the Council’s focus on leveraging AI and tech for profitability, it’s clear Khouri is set to make waves.

“Multifamily real estate is overcoming significant economic challenges. It is an honor to be part of an organization that recognizes the industry’s tremendous potential, resilience, and ability to innovate, while providing actionable steps and collaboration that drive us toward our industry’s bright future,” said Laura Khouri.

Patrick Antrim, Chairman of the Multifamily Innovation® Council, underscores the value Laura brings to the Council: “Laura Khouri’s expertise in driving operational efficiency, financial acumen, and propensity for innovation embodies the very spirit of our Council. Her impressive track record will be pivotal as we navigate the complexities of the multifamily industry together.”

Laura Khouri’s addition to the Multifamily Innovation® Council marks not only a commitment to broadening the horizons of multifamily business leaders but an invitation to other prospective members to join a membership organization that is reshaping the industry with a circle of trust and support, where challenges are met with collective wisdom and diverse perspectives. This membership is not just about professional growth; it’s about creating value for companies and continuing personal development in leadership and technology understanding, free from sales biases. 

About Multifamily Innovation® Council:
The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation. 

The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.

For more information, visit https://multifamilyinnovation.com/council/

Media Contact: 
Patrick Antrim
Chairman, Multifamily Innovation® Council
pr@multifamilyleadership.com
480-719-4409

eric garrett multifamily innovation council

Eric Garrett Joins the Multifamily Innovation® Council to Forge New Pathways in Real Estate Development

Scottsdale, Arizona – May 2, 2024 – The Multifamily Innovation® Council proudly announces the addition of a prominent figure in the real estate industry, Eric Garrett, Founder and CEO of The Garrett Companies, to its prestigious circle of members. His strategic acumen and extensive experience in multifamily brokerage, development, and progressive leadership have established him as a ceiling breaker in the business, ready to collaborate with the Council to usher in an era of strategic innovation.

Eric’s career is nothing short of remarkable. With a portfolio of over 17,000 units and a project valuation that exceeds $3.5 billion, he has consistently demonstrated an unparalleled instinct for growth and development within the industry. He skillfully shifted from multifamily brokerage to the development side in 1999 and has since owned, developed, and delivered an impressive number of projects across 17 states.

Under his stewardship, The Garrett Companies has flourished, recognized time and again for its outstanding workplace culture and exponential growth. Honored as a Best Place to Work Multifamily®, Garrett’s leadership epitomizes what it means to prioritize people, culture, and innovation – pillars that stand at the very heart of the Multifamily Innovation® Council’s mission.

“Being part of the Multifamily Innovation® Council means being at the forefront of shaping the future of living spaces. It’s about embracing creativity, leveraging technology, and fostering collaboration to redefine the standard of excellence in multifamily housing,” said Eric Garrett, highlighting the synergy between his values and the council’s aspirations.

Patrick Antrim, Chairman of the Multifamily Innovation® Council, adds, “Welcoming Eric to our council reinforces our commitment to transformative leadership and innovation in the multifamily industry. His impressive track record of success, commitment to excellence, and forward-thinking approach to business make him a valued asset to our community. Eric’s vision aligns seamlessly with our aim to empower industry leaders to thrive in an ever-evolving landscape.”

As the multifamily industry continues to evolve, the Multifamily Innovation® Council remains steadfast in its mission to cultivate a space where executives can leverage the collective wisdom and experiences to overcome contemporary challenges, deploy cutting-edge technologies, and enhance profitability and competitiveness—all while fulfilling their promise to renters, employees, investors, and stakeholders.

Eric Garrett, with his proven expertise and dynamic approach, is now part of turning these challenges into opportunities, ensuring the future of both the Council and the multifamily landscape remains innovative and successful.

About Multifamily Innovation® Council:

The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company.

We focus on the intersection of leadership, technology, AI, and innovation—emphasizing results and collaboration for business leaders determined to discover internal value, providing better experiences, and boosting company profitability.

To learn more about the Multifamily Innovation® Council or to join, please visit https://multifamilyinnovation.com/council.

Media Contact:
Patrick Antrim
Chairman, Multifamily Innovation® Council
pr@multifamilyleadership.com
480-719-4409

AI and Data: Better Apartment Investing

Leverage the full potential of your Multifamily Real Estate investments with insights from Elizabeth Braman, CEO of RevolutionRE.

As our special guest, Elizabeth unravels the complexities of AI and data standardization in apartment investing, offering strategies for multifamily businesses looking to enhance their efficiency. We delve into the ways companies can align their data strategies with their overarching goals, transforming the way we think about property investment and management.

Navigating the often-treacherous terrain of data integration, our conversation with Elizabeth Braman focuses on creating a seamless and scalable system that can stand the test of time.

She highlights the importance of crafting KPIs that truly reflect a company’s performance and the critical nature of involving the entire team in the data journey.

We also tackle the real-world challenges that crop up when trying to wrangle various data sources into a single, coherent entity, particularly in the Multifamily Real Estate industry where standardization can feel like a distant dream.

Rounding out our deep-dive into the data-centric world of Multifamily Real Estate, Elizabeth sheds light on the game-changing impact of her innovative approaches to data standardization and the role AI plays in revolutionizing the multifamily industry.

We explore how historical data reveals more than just past performances.

Connect with Elizabeth Braman

Thank you for tuning in to today’s episode. If you found value in our conversation, please subscribe to our podcast on your favorite platform and leave us a rating and review.

Your feedback not only helps us improve but also helps others find us. And if today’s episode sparked a thought or provided a new insight, consider sharing it with a friend who might also benefit.

Together, we can grow our community and continue to learn and innovate. Thanks for listening, and until next time.

About the Multifamily Innovation® Council:

The Multifamily Innovation® Council is an executive level membership organization dedicated to the pursuit of the profitable Multifamily Company. We focus on the intersection of multifamily innovation, AI, technology, and leadership—emphasizing results and collaboration for business leaders determined to discover internal value, providing better experiences, and boosting company profitability.

To learn more about the Multifamily Innovation® Council or to join, please visit https://multifamilyinnovation.com/council.

For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/. The platform and its events, including the Multifamily Innovation® & AI Summit, continue to drive critical discussions and innovations in the multifamily industry.

Connect:
Multifamily Innovation® Council: https://multifamilyinnovation.com/council/
Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/
Patrick Antrim: https://www.linkedin.com/in/patrickantrim/

Collaboration and Innovation in the Multifamily Industry

Discover how the Multifamily Innovation® Council is revolutionizing the apartment and housing industry by fostering collaboration and innovation. Dive into our latest blog post to explore strategies, trends, and insights that enable professionals to elevate their business, enhance community living, and stay ahead in a competitive market. Join the dialogue on the critical importance of teamwork and inventive practices for sustainable success in the multifamily sector.