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Flex Joins Multifamily Innovation® Council to Transform Rent Payment Solutions

by ArticleNews

Flex partners with the Multifamily Innovation® Council to revolutionize rent payment solutions. Offering flexible payments and credit-building to renters, Flex aligns with the Council’s aim to boost innovation and profitability for multifamily companies. With over $12 billion in rent processed, Flex enhances property management efficiency and resident satisfaction. Learn more about this strategic teamwork aiming for industry advancement. #Flex #RentPayment #MultifamilyInnovation #FinancialWellness

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Rently Joins Multifamily Innovation® Council as New Sponsor Partner

by ArticleNews

SCOTTSDALE, AZ – (November 5, 2024) – The Multifamily Innovation® Council, a premier organization focused on advancing technology, AI, and innovation in the multifamily industry, is proud to announce Rently as its newest sponsor partner. Known for pioneering property touring and smart home technology, Rently will bring its expertise in automating the rental lifecycle to the Council, enhancing the collaborative efforts to foster a profitable multifamily sector.

Rently’s commitment to streamlining operations while boosting renter satisfaction aligns with the Council’s mission of empowering member companies through innovation, shared learning, and actionable insights. Through its cutting-edge smart home solutions and self-touring technology, Rently has transformed the way renters interact with properties – a strength that will now benefit the Council’s community.

“We are thrilled to welcome Rently into the fold of our esteemed sponsor partners,” stated Patrick Antrim, Chairman of the Multifamily Innovation® Council. Their leadership in automating rental processes from listing to lease perfectly complements our goal of harnessing technology to enhance both bottom lines and customer experiences across the multifamily industry.”

“We are honored to join the Multifamily Innovation Council in uniting industry leaders and promoting technological advancement. This partnership keeps us at the forefront of innovation in the multifamily space, and we look forward to future growth and collaboration.”

—Andre Sanchez, COO

As described in its about section, the Multifamily Innovation® Council is about innovation that betters the business, driving improved experiences for employees and creating experiences that sustain strong demand for member companies. The Council offers a transformative solution for industry executives, turning the challenges of AI advancement, cash flow management, and customer expectations into opportunities for growth and innovation  .

Membership with the Multifamily Innovation® Council equates to joining a trusted network that supports overcoming industry challenges with collective wisdom and diverse perspectives. The collaborative approach of the Council aligns with Rently’s vision, making this partnership a strategic fit for both entities.

For other multifamily business leaders seeking to unlock value within their organizations, the partnership between the Multifamily Innovation® Council and Rently serves as an invitation to explore joining the Council. Together, they stand for a future that embraces technological evolution, continuous learning, and unyielding innovation within the multifamily industry.

To learn more about the Multifamily Innovation® Council and how to get involved, please visit https://multifamilyinnovation.com/council.

Patrick Antrim

Chairman, Multifamily Innovation® Council

pr@multifamilyleadership.com

480-719-4409

About Multifamily Innovation® Council:

The Multifamily Innovation® Council is an executive-level membership organization dedicated to the pursuit of the profitable Multifamily Company. The Council focuses on the intersection of leadership, technology, AI, and innovation, valuing results and collaboration for multifamily business leaders who want to create better experiences and drive profitability inside their company.

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Multifamily Innovation® Council Marks 10-Year Milestone with Launch of Exclusive AI Lab for Multifamily Industry

by Article

nectarflow™ Innovation & AI Lab to Offer Council Members Immersive Experiences, Bridging People, Technology and Business Success

Scottsdale, Ariz., Dec. 9, 2024 – Celebrating a decade of fostering innovation, the Multifamily Innovation® Council is redefining collaboration in the industry with the debut of the nectarflow™ Innovation & AI Lab in Scottsdale, an exclusive hub designed to integrate cutting-edge AI with practical business solutions for multifamily professionals. Council members visited the newly renovated space last week during the Multifamily Innovation® & AI Summit 2024 where AI enablement and implementation were trending topics.

For the past ten years, the Multifamily Innovation® Council has been bringing industry leaders together, fostering adaptive growth, leadership through change and shared success. Now, as the multifamily industry embraces artificial intelligence, the Council is evolving to bring people and technology together like never before. In partnership with the newly launched nectarflow™ Innovation & AI Lab, the Council is taking a transformative step forward, providing an exclusive membership experience for multifamily owners and operators designed to support not just learning but actionable, lasting success.

For the first time ever, multifamily owners and operators will join forces in a membership structure that eliminates the traditional buyer/seller marketplace model, which has historically been a barrier to innovation. This new model nurtures collaboration, open data and a community of developers building AI and automation solutions for each other. It shifts the focus from scarcity and competition to an abundance mindset rooted in trust and credibility, creating a platform where members work together, share knowledge and support each other in adapting to an AI-driven future. This council is a place for people, not companies, to convene—recognizing that it’s the individuals and the teams they lead who drive meaningful business results.

The Council also welcomes select partnerships, allowing brands to take a more active role in advancing the industry through education and collaborative efforts. Through these Council partnerships, industry leaders can contribute directly to the Council’s mission of fostering innovation, setting new standards and educating the multifamily community on the latest AI advancements, including strategies and tactics for implementing AI solutions that increase profitability through transformational upscaling and improvements in efficiency throughout organizations.

What Members Can Expect:

  • More Frequent Events – The Lab will host cutting-edge events regularly, providing members with timely insights into AI advancements and their practical applications within multifamily.
  • Immersive Experiences – Moving beyond traditional formats, the Lab’s events will focus on hands-on learning with expert support, allowing attendees to directly engage with actionable AI tools and automation technology solutions in real-world scenarios. Attendees will build and retain actual AI and automation solutions tailored to their businesses.
  • A Platform for Success – The Council provides more than education; it’s a platform for real business transformation, driven by collaboration, open data and a shared commitment to advancing the multifamily industry together.
  • Collaborations with Industry Leaders – Through partnerships with leading technology and point solution providers, the nectarflow™ Innovation & AI Lab will serve as a center of networking and cooperation that catalyzes business breakthroughs, aligning expertise and resources to drive better outcomes across multifamily.

As the industry steps into an AI-powered future, the nectarflow™ Innovation & AI Lab and the Multifamily Innovation® Council stand ready to lead the way, offering members exclusive, transformative experiences that foster trust, collaboration and impactful change.

About the Multifamily Innovation® Council:
For over 10 years, the Multifamily Innovation® Council has been the premier executive-level membership organization in the multifamily industry, dedicated to advancing innovation through technology, collaboration and strategic leadership. Visit us at multifamilyleadership.com.

About nectarflow™ Innovation & AI Lab:
The nectarflow Innovation & AI Lab provides hands-on, immersive experiences designed to equip multifamily professionals with the skills and strategies they need to thrive in an AI-driven world. Through curated events, industry collaborations and real-world applications, the Lab is setting a new standard for how multifamily leaders learn, innovate and succeed with AI. Learn more at nectarflow.com.

Media contact:

Jonathan Ward
jonathan@nectarflow.com
+1-623-278-7787

2025 Best places to work multifamily

Honoring Excellence in the Workplace through the National Best Places to Work Multifamily® Program

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Celebrating the Multifamily Companies Setting the Standard for Workplace Excellence and Innovation

December 5, 2024 | Scottsdale, AZ – Multifamily Leadership is proud to announce the official rankings for the 2025 Best Places to Work Multifamily® Program, revealed during the Multifamily Innovation® & AI Summit in Phoenix, AZ. This annual recognition celebrates the multifamily companies that have prioritized their employees, creating exceptional workplace cultures that directly contribute to business success.

The multifamily industry is a significant economic driver in the United States, contributing over $3.4 trillion annually to the national economy and supporting more than 17.5 million jobs. This impact includes contributions from various sectors such as resident spending, apartment operations, new construction, and renovations. Resident spending alone accounts for a substantial portion of this economic activity, while construction and maintenance efforts further bolster job creation and economic growth.

Within this competitive and evolving landscape, companies must do more than maintain profitability—they must cultivate environments where employees thrive. Research consistently shows that companies with engaged employees outperform their peers in metrics CEOs care about: higher revenue, increased customer satisfaction, reduced turnover, and enhanced innovation.

Patrick Antrim, Founder and CEO of Multifamily Leadership and Chairman of the Multifamily Innovation® Council, underscores the importance of this initiative: “In today’s multifamily industry, the best companies aren’t just competing on rents or amenities—they’re competing on culture. Great leaders know that their people are their most valuable asset. When employees are engaged, empowered, and aligned with a company’s mission, the results are extraordinary. This program showcases those companies that truly understand how culture drives business success.”

The Best Places to Work Multifamily® program recognizes companies that understand the value of investing in their people. A strong workplace culture doesn’t just boost morale—it drives measurable business results. High-performing companies in this program report improved retention rates, significant reductions in costly employee turnover, and the ability to attract top-tier talent even in challenging labor markets. These achievements translate directly to healthier bottom lines and long-term success.

For forward-thinking CEOs, the message is clear: culture is not an intangible asset but a strategic lever for achieving sustained growth. Companies that participate in the program, whether ranked or not, receive comprehensive reporting offering critical data on employee engagement, benchmarking metrics, and actionable feedback. These tools empower leadership teams to identify opportunities for improvement, leading to more productive teams and better financial outcomes.

As the multifamily industry navigates challenges such as shifting market demands and rapid technological advancements, the companies recognized by the Best Places to Work Multifamily® program demonstrate how a commitment to workplace excellence can serve as a competitive advantage. These organizations are shaping the future of the multifamily industry, one satisfied and engaged employee at a time.

Separated by category, the official 2025 Best Places to Work Multifamily® companies are:

BEST PLACES TO WORK MULTIFAMILY® – MANAGEMENT/OWNERS WITH 1-4,999 UNITS

  1. Frankforter Group
  2. NorthPoint Management
  3. FCI Residential
  4. RHO Residential LLC
  5. Becovic Management Group
  6. Liv Communities LLC
  7. Luves Management LLC DBA City Heights Asset Management
  8. Zocalo Community Development
  9. Redwood Property Investors, LLC
  10. Ginsburg Development Companies, LLC
  11. Keener Services
  12. Baron Property Services LLC
  13. Anchor NW
  14. The Garrett Companies
  15. Sunbelt Properties
  16. Confluence Communities
  17. Chestnut Hill Realty Corp
  18. StoneRiver Company
  19. Hankin Apartments
  20. Perennial Properties, Inc.
  21. Elandis Services
  22. Presidium
  23. Croatan Investments
  24. Woodmont Properties
  25. Lawson
  26. Park Properties Management Co.
  27. The Collier Companies
  28. Bonner Carrington Property Management
  29. Arey Group

BEST PLACES TO WORK MULTIFAMILY® – MANAGEMENT/OWNERS WITH 5,000 – 19,999 UNITS

  1. Veris Residential, Inc.
  2. RealSource Properties
  3. Decron Properties
  4. SYNC Residential
  5. Apartment Dynamics
  6. Trilogy Real Estate Group
  7. Peak Properties
  8. Hudson Valley Property Group
  9. Vidalta Property Management
  10. PLK Communities
  11. Perry Reid Properties
  12. RR Living
  13. Eenhoorn, LLC
  14. The RADCO Companies
  15. BSR REIT
  16. The Preiss Company
  17. IMT Residential
  18. Security Properties Residential
  19. Lantower Residential, LP
  20. Alco Management, Inc.
  21. GrayCo Properties, LLC
  22. Carter-Haston Real Estate Services, Inc.
  23. WRH Realty Services
  24. TriBridge Residential
  25. CCI
  26. Berger Communities
  27. Continental Properties
  28. ECI Group
  29. ResProp Management
  30. Portico Property Management
  31. Veritas
  32. Oakwood Management Company
  33. Bayshore Properties

BEST PLACES TO WORK MULTIFAMILY® – MANAGEMENT/OWNERS WITH 20,000+ UNITS

  1. Gables Residential
  2. Kairoi Residential
  3. Westdale Asset Management
  4. Fogelman Properties
  5. Sares Regis Group
  6. GoldOller Real Estate Investments
  7. Northland
  8. Killam Apartment REIT
  9. Valiant Residential

BEST PLACES TO WORK MULTIFAMILY® – MULTIFAMILY SUPPLIERS/VENDORS

  1. Renu, Inc.
  2. CF Evans Construction LLC
  3. Spherexx
  4. ApartmentGeofencing.com
  5. RentVision
  6. Zego
  7. Far Out Solutions LLC
  8. Leonardo 247
  9. APARTMENT SEO, LLC
  10. Repli

BEST PLACES TO WORK MULTIFAMILY® FOR WOMEN – PROP MGMT COMPANIES/OWNERS

  1. NorthPoint Management
  2. RHO Residential LLC
  3. Becovic Management Group
  4. Liv Communities LLC
  5. Apartment Dynamics
  6. Anchor NW
  7. FCI Residential
  8. Baron Property Services LLC
  9. Veris Residential, Inc.
  10. Ginsburg Development Companies, LLC
  11. Decron Properties
  12. Vidalta Property Management
  13. Luves Management LLC DBA City Heights Asset Management
  14. Keener Services
  15. SYNC Residential
  16. Eenhoorn, LLC
  17. RealSource Properties
  18. Westdale Asset Management
  19. Alco Management, Inc.
  20. The RADCO Companies
  21. Chestnut Hill Realty Corp
  22. PLK Communities
  23. WRH Realty Services
  24. BSR REIT
  25. RR Living
  26. Perry Reid Properties
  27. Berger Communities
  28. IMT Residential
  29. Carter-Haston Real Estate Services, Inc.
  30. CCI
  31. Arey Group
  32. GrayCo Properties, LLC
  33. Oakwood Management Company
  34. Northland
  35. ResProp Management
  36. Trilogy Real Estate Group
  37. Park Properties Management Co.
  38. Security Properties Residential
  39. Portico Property Management
  40. Hankin Apartments
  41. Perennial Properties, Inc.
  42. TriBridge Residential
  43. GoldOller Real Estate Investments
  44. Killam Apartment REIT
  45. Woodmont Properties
  46. Presidium
  47. Bayshore Properties
  48. Lantower Residential, LP
  49. StoneRiver Company
  50. Lawson
  51. ECI Group
  52. Bonner Carrington Property Management

BEST PLACES TO WORK MULTIFAMILY® FOR WOMEN – SUPPLIERS/VENDORS

  1. Renu, Inc.
  2. Spherexx
  3. ApartmentGeofencing.com
  4. APARTMENT SEO, LLC
  5. RentVision

Media Contact:
Patrick Antrim
Chairman, Multifamily Innovation® Council
pr@multifamilyleadership.com
480-719-4409

Larry Gorman

Larry Gorman on the Future of Multifamily Operations

by Podcast

Unlock the secrets to transforming the multifamily housing sector with us as we chat with Larry Gorman, the visionary president of LeaseHawk. Discover how innovations like self-guided tours and centralized leasing offices have not only revolutionized operational efficiency but also set a new standard for the industry. Larry’s journey, from overcoming challenges in the hospitality sector to spearheading cloud-based solutions in multifamily housing, offers a wealth of insights and inspiration for anyone looking to optimize their property operations and drive profitability.

We explore the art of cultivating a culture where innovation thrives, highlighting the importance of viewing failure as an opportunity for growth rather than a setback. Through compelling case studies and metaphors, such as a child learning to walk, we illustrate how incremental experimentation can lead to groundbreaking solutions. By fostering an environment where small-scale tests are encouraged and collaboration with stakeholders is prioritized, we demonstrate how the multifamily sector can successfully embrace a mindset of continuous improvement and creativity.

As we journey through the rapidly evolving world of communication technologies, Larry sheds light on how tools like virtual assistants are reshaping leasing processes and addressing the challenges of vacant units. We dive into the transformative future of CRM systems powered by AI, emphasizing the potential to democratize business leverage and unlock employee potential. With Scottsdale as an emerging hub for connection and collaboration, listeners are guided on how to tap into LeaseHawk’s resources for further exploration and innovation in the multifamily sector. Join us for an episode filled with insights that could redefine the way you view innovation and efficiency in housing.

About the Multifamily Innovation® Council:

The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation.

The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.

To learn more or to join, visit https://multifamilyinnovation.com/council.

For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/.

Connect:
Multifamily Innovation® Council: https://multifamilyinnovation.com/council/
Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/
Patrick Antrim: https://www.linkedin.com/in/patrickantrim/

multifamily innovation podcast Michael Bowman

Transforming Multifamily Financial Performance with Michael Bowman

by Podcast

Unlock the secrets to transforming financial performance and compliance in the multifamily industry with insights from Michael Bowman, the visionary CEO and founder of Resident Radius. Discover how Michael’s journey from an operator to a supplier partner has informed the creation of innovative cash management solutions that tackle financial evictions, late payments, and more. By listening to this episode, you’ll gain an understanding of how Resident Radius builds a resident-centric approach that aligns seamlessly with owner and operator policies.


Building a platform from scratch is no small feat, and Michael shares his strategic blueprint for success. Learn about the shift from licensed software to platform development, emphasizing organic growth and the importance of an offshore team in Ireland. Michael highlights the critical role of client partnerships, addressing pain points, and ensuring user-friendly customization. This episode guides you through the strategic onboarding process and the art of communicating positive change to maximize property management efficiency.

With a focus on technology integration, this episode explores the transformative impact on property operations, particularly in cash management and regulatory compliance. Michael discusses the necessity of agile systems in keeping pace with shifting legislation, such as California’s security deposit laws. By partnering with specialized tech solutions, operators can maintain excellence while respecting the multifamily industry’s human element. Tune in to witness Resident Radius’s success story and look forward to future collaborations and insights at their upcoming summit.

About the Multifamily Innovation® Council:

The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation.

The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.

To learn more or to join, visit https://multifamilyinnovation.com/council.

For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/.

Jake Lisby, Buzz (1)

Multifamily Innovation® Council Welcomes Buzz to Advance AI-Powered Rent Collection Solutions

by ArticleNews

SCOTTSDALE, AZ – October 15, 2024 — The Multifamily Innovation® Council, a leading organization focused on driving profitability in multifamily operations, is pleased to welcome Buzz as its newest sponsor partner. Buzz pioneered fully automated AI-powered rent collection, offering a continuous, data-driven approach that delivers real results and reduces the busywork associated with collecting rent. In addition to reducing current delinquency, Buzz also offers a post-moveout product that finally bridges the gap between collecting rent from current residents and collection agencies. This industry wide challenge represents a huge opportunity for both owners and property managers. 

 

Buzz’s core strengths lie in managing delinquency and streamlining rent collection processes. Its Smart Assistant automates key actions such as voicemails, texts and emails, freeing up time for on-sites teams to focus on high value activities. It treats residents as individuals and constantly gets smarter as it learns how to engage with residents at each unique property.  Buzz’s platform integrates seamlessly with existing property management software, allowing for quick setup and immediate impact without long-term commitments. The company’s US-based white-glove support further enhances the implementation process, offering a smooth transition for property managers seeking to elevate their rent collection efforts. By reducing manual tasks, Buzz enables faster rent collection and improved efficiency, helping property managers focus on their strategic priorities.

 

Jake Lisby, CEO of Buzz, emphasized the alignment between Buzz’s mission and that of the Council, stating, “To create real value, it is critical to understand both the industry and the technology. Our employees have deep experience in both, and we look forward to connecting with other leaders in the multifamily industry to help identify areas for improved performance.” Lisby’s comments reflect the shared goal of leveraging AI and technology to streamline operations and enhance overall business performance within the multifamily industry.

 

Buzz will participate in the upcoming Multifamily Innovation® & AI Summit on December 4-5, 2024, in Scottsdale, Arizona. The summit is a key event for multifamily leaders, providing a platform to explore AI, smart technology, and digital advancements in the industry. As the multifamily industry navigates a rapidly changing landscape, the summit offers a valuable space for executives to discuss emerging trends, share best practices, and shape the future of multifamily innovation.

 

Patrick Antrim, Chairman of the Multifamily Innovation® Council, welcomed Buzz’s sponsorship, highlighting the alignment of values between the two organizations. “Partnering with Buzz reinforces our commitment to incorporating advanced technologies that enhance profitability and improve the resident experience,” said Antrim. “Buzz’s AI-driven solutions embody the innovation and practicality that our members seek as they adapt to the evolving demands of the industry.”

 

The partnership with Buzz further strengthens the Council’s mission to foster collaboration and technology adoption within the multifamily space. By bringing together technology leaders like Buzz, the Council aims to provide its members with access to cutting-edge tools and strategies that improve operational efficiency and boost bottom-line results. Attendees at the summit will have the opportunity to engage directly with Buzz and other innovators, gaining insights into the role of AI in optimizing rent collection and driving performance improvements across portfolios.

 

Buzz’s automated rent collection solutions provide a simple to implement, practical solution to the complexities of the current market. It delivers real results and removes busywork for onsite teams. Buzz’s offerings align with the Council’s vision of a forward-thinking multifamily industry.

 

About Multifamily Innovation® Council:


The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation. 

 

The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.

 

For more information, visit https://multifamilyinnovation.com/council/

Media Contact:
Patrick Antrim
Chairman, Multifamily Innovation® Council
pr@multifamilyleadership.com
480-719-4409

Building Stronger Communities with Flexible Rent Solutions and Higher Resident Satisfaction

by Podcast

In this episode of the Multifamily Innovation® Podcast, host Patrick Antrim, Chairman of the Multifamily Innovation® Council, sits down with Brad Robins, Principal Product Evangelist at Flex. Flex, a financial tech innovator and official partner of the Multifamily Innovation® & AI Summit, offers a unique approach to providing financial flexibility to renters.

Brad dives into Flex’s mission-driven approach, which empowers renters, reduces pressure on property owners, and contributes to the overall financial wellness of the multifamily industry. As Principal Product Evangelist, Brad explains his role in storytelling and building customer understanding of Flex’s mission, differentiating his focus from the product engineering team. His work emphasizes communication, helping both industry partners and renters understand Flex’s value.

Flex’s product is designed as a financial wellness app, giving renters the option to pay their rent flexibly by splitting payments into two smaller, manageable portions each month. Brad notes that this approach meets renters’ needs, especially for those with irregular income or sudden expenses. This unique product-market fit propelled Flex’s rapid growth, reaching over 8 million units across 2,000+ management company partners nationwide. Brad highlights the importance of this growth, emphasizing how Flex’s offering reflects a larger trend set by leading consumer brands, such as Amazon, which now provide diverse payment models to align with consumers’ financial situations.

Collaboration with partners is central to Flex’s product development. Flex is continuously iterating based on feedback from clients in the multifamily industry, such as the suggestion to create a rent payment flexibility option specifically for employees of management companies. This co-created solution reflects Flex’s commitment to its partners and to enhancing its product to better fit the needs of multifamily clients. Patrick and Brad discuss the impact of Flex’s product on multifamily operators, detailing how Flex streamlines rent collections while improving the resident experience. 

Flex’s mission extends beyond payment flexibility, encompassing a culture of genuine support and understanding. By empathizing with renters’ financial challenges, Flex strives to make a difference in the resident experience. 

About the Multifamily Innovation® Council:

The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation.

The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.

To learn more or to join, visit https://multifamilyinnovation.com/council.

For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/.

Connect:
Multifamily Innovation® Council: https://multifamilyinnovation.com/council/
Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/
Patrick Antrim: https://www.linkedin.com/in/patrickantrim/

How PetScreening Transforms Pet Policies and Boosts Profits for Multifamily Operators

by Podcast

In this episode of the Multifamily Innovation® Podcast, host Patrick Antrim sits down with Arlene Mayfield, Senior Vice President at PetScreening, to explore how PetScreening is reshaping pet policies and operations across the multifamily industry. With over 7 million units under management and partnerships with more than 24,000 property management companies, PetScreening brings innovative solutions that enhance resident experiences, boost property revenue, and streamline compliance with HUD’s guidelines for emotional support animals.

Arlene emphasizes the importance of trust, communication, and collaboration as the foundation for strong partnerships. These values are essential as PetScreening helps property management companies tackle pet-related challenges and improve overall efficiency. PetScreening’s solution alleviates the burden of HUD compliance for Emotional Support Animal (ESA) requests, removing the legal complexity from property managers and reducing potential liability. Additionally, the service is cost-effective: property management companies can implement PetScreening at no cost, as fees are only charged to residents with household pets, allowing managers to avoid “junk fee” concerns.

With PetScreening, properties gain insightful access to pet demographics, such as tracking bite histories, which help properties understand and mitigate risks associated with pet ownership in their communities. PetScreening’s software can be implemented in a week, with two-way integrations into most property management software, making setup fast and effective. Their system enables properties to capture additional revenue through pet fees while also creating a reliable process to verify ESA claims and deter false documentation.

Arlene also shared PetScreening’s plans to expand into the short-term rental space, enabling pet-friendly travel accommodations and office environments where pets can help increase employee engagement and satisfaction. As she notes, “Pets are the new kids, with more pets now in households than children.” Through its offerings, PetScreening builds peace of mind, with the ESA compliance service not only lifting a legal burden but also offering properties a streamlined approach to managing pet policies.

About the Multifamily Innovation® Council:

The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation.

The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.

To learn more or to join, visit https://multifamilyinnovation.com/council.

For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/.

Connect:
Multifamily Innovation® Council: https://multifamilyinnovation.com/council/
Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/
Patrick Antrim: https://www.linkedin.com/in/patrickantrim/

Press Release_Far Out Solutions (3)

Multifamily Innovation® Council Welcomes LeaseHawk as New Sponsor Partner

by ArticleNews

Scottsdale, Arizona (October 28, 2024) – The Multifamily Innovation® Council proudly announces LeaseHawk as a sponsor partner, bringing unparalleled expertise in AI-powered solutions to the multifamily industry. LeaseHawk’s commitment to innovation and technology substantially aligns with the Council’s mission, promising to accelerate leasing success for multifamily businesses and create best-in-class experiences for apartment renters.

As a leader in simplifying and automating the renter experience, LeaseHawk stands at the forefront of AI innovation with its ACE™ AI platform. With the launch of ACE Insights, the ACE AI platform serves as the multifamily industry’s all-in-one solution to win every leasing opportunity, 24/7. It is the only AI platform proven to create engaging prospect experiences, provide urgent resident support, and empower leasing teams to operate at peak performance.

“At the Multifamily Innovation® Council, we’re focused on shaping the future of how our industry connects with prospective and current residents,” said Patrick Antrim, Chairman of the Multifamily Innovation® Council. “By bringing together our member companies with leading-edge solutions like those from LeaseHawk, we empower them to stay ahead in customer engagement, operational efficiency, and long-term success in a rapidly evolving market.”

LeaseHawk’s innovative approach is rooted in their leadership and dedication to creating solutions that specifically address the needs and challenges of the multifamily industry. LeaseHawk has tracked and recorded over 154 million multifamily phone calls, identified more than 35 million rental prospects, and scored the performance of nearly 100 thousand leasing professionals.

“We design our AI to address real challenges in the multifamily industry. Engaging with and listening to our community plays a key role in our research and development process,” said Larry Gorman, President of LeaseHawk. “The Multifamily Innovation® Council provides the perfect platform for sharing these advancements and learning from like-minded industry leaders.”

As part of this partnership, LeaseHawk will have a significant presence at the upcoming Multifamily Innovation® & AI Summit, taking place on December 4-5, 2024, in Phoenix, Arizona. The summit is expected to draw a diverse group of multifamily executives, industry leaders, and technology providers. The event will feature sessions focused on the transformative potential of AI in areas such as operational efficiency, resident engagement, and revenue growth. Attendees will have the chance to hear from top innovators, gain practical insights into leveraging AI for business growth, and explore new opportunities for staying competitive in the multifamily market.

About Multifamily Innovation® Council:

The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation.

The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.

For more information, visit https://multifamilyinnovation.com/council/

Media Contact:
Patrick Antrim
Chairman, Multifamily Innovation® Council
pr@multifamilyleadership.com
480-719-4409