Insights into AI-Driven Strategies for Multifamily Success

Discover how AI and innovation are driving critical transformations in the multifamily industry and the strategies every executive needs to implement now.

In this episode, Patrick Antrim introduces Lauren Stinson, Vice President of Strategic Marketing and Media for Multifamily Leadership. Patrick and Lauren dive deep into the intricacies of multifamily leadership and innovation, highlighting the groundbreaking work and upcoming projects of their team.

Patrick begins by welcoming and introducing Lauren, noting her contributions to the multifamily industry. Lauren shares her initial impressions of the company’s innovative strides and how Patrick and his team are continually ahead of the curve. They discuss the importance of understanding customers, conducting national research on the Best Places to Work Multifamily®, and the role of the Multifamily Innovation® Council in fostering a community-driven approach to innovation.

A key focus of the discussion is their new platform, nectarflow™. Patrick elaborates on how this platform aims to streamline workflows within multifamily operations, making processes like blogging more efficient by leveraging AI and automation. Lauren emphasizes how the platform allows companies to create and optimize workflows tailored to their specific needs, integrating tools and vendor partners seamlessly.

The conversation also touches on the broader implications of AI and automation in the multifamily industry. Patrick and Lauren explore how these technologies can enhance employee experience, reduce redundancy, and ultimately drive better business outcomes. They highlight the importance of data and how having access to accurate and comprehensive data can transform decision-making and operational efficiency.

Lauren shares her excitement about how the platform can elevate individuals within the industry, empowering them to work alongside AI to achieve greater productivity and innovation. They discuss the potential for AI to revolutionize various aspects of multifamily operations, from marketing to maintenance, and how it can help companies stay competitive.

The episode concludes with Patrick and Lauren reflecting on the importance of continuous learning, leadership, and taking bold actions to drive innovation. They encourage listeners to embrace new technologies and approaches, leveraging the power of AI and data to create more efficient, effective, and innovative multifamily operations.

Visit nectarflow.com to learn more.

About the Multifamily Innovation® Council:

The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation.

The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.

To learn more or to join, visit https://multifamilyinnovation.com/council.

For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/.

Connect:
Multifamily Innovation® Council: https://multifamilyinnovation.com/council/
Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/
Patrick Antrim: https://www.linkedin.com/in/patrickantrim/

Transforming Tech From Startup to Industry Powerhouse

What does it take to transform a two-person startup into a powerhouse in the high-speed internet industry? Join us as Sean Gorman, owner and CEO of Safety Net Access, unveils his remarkable journey. From pioneering in hospitality to expanding into multifamily units and commercial properties through their division, Amicus Networx, Sean shares how his competitive spirit from professional sports has shaped the company’s success. You’ll learn the secrets behind their seamless transition between industries and the crucial role robust customer service plays in their growth.

Imagine running a tech company that maintains a personal touch in every interaction—Sean does just that. Discover how Amicus Networx has built strong relationships with clients by prioritizing direct communication and educating customers to manage expectations effectively. We delve into the challenges and opportunities presented by evolving technology in construction, and how Amicus Networx simplifies tech integration to meet high service expectations, especially for complex tech needs like gaming setups.

With a strategic in-house software team in Belfast, Ireland, and a focus on hiring the right talent, Safety Net Access fosters innovation and maintains its stellar reputation. We explore the increasing demand for bandwidth in both hospitality and multifamily industries, and the importance of understanding diverse client needs. Sean also shares insights on navigating business partnerships and providing a white glove experience. Learn how their various divisions create an ecosystem that enhances customer experience and problem-solving capabilities. Don’t miss this episode packed with actionable insights and inspiring stories!

About the Multifamily Innovation® Council:

The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation.

The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.

To learn more or to join, visit https://multifamilyinnovation.com/council.

For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/.

Connect:
Multifamily Innovation® Council: https://multifamilyinnovation.com/council/
Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/
Patrick Antrim: https://www.linkedin.com/in/patrickantrim/

AI for Multifamily Innovation and Data-Driven Success

In this episode of the Multifamily Innovation® Podcast, host Patrick Antrim engages with Mukund Chopra, a serial entrepreneur and early investor in companies like Groupon and Slack. Mukund shares his insights on leveraging technology and data to enhance business efficiency in the multifamily industry. The conversation delves into the core purpose of a company, emphasizing the importance of maximizing return on equity through efficient resource deployment.

Mukund explains the significance of data ownership and its transformative potential when combined with AI, highlighting that the most valuable companies today are those that can access and unlock their data effectively. He provides a nuanced perspective on when not to use AI, stressing that its application should be strategic and not just a trend-driven decision.

Mukund recounts his experiences in various industries, including his leadership role at Groupon during its historic IPO and his work in big data and AI. He discusses how conversational AI and machine learning have been integrated into business processes long before the current hype, advocating for a thoughtful approach to adopting new technologies.

The episode covers practical frameworks for identifying areas where AI can add value, emphasizing the importance of starting with first principles thinking. Mukund also talks about the cultural shift required within organizations to embrace efficiency and innovation. He shares examples from his current venture, Blue Lake, which helps multifamily operators monetize customer data without invasive practices, illustrating how data can be a significant asset beyond traditional real estate operations.

The discussion wraps up with reflections on the evolving nature of companies, comparing traditional resource-based models with modern data-driven enterprises. Mukund underscores the need for multifamily leaders to view technology as a critical component of their business strategy, not just an IT function.

Overall, this episode offers a masterclass in understanding the intersection of technology, data, and business efficiency, providing valuable insights for multifamily executives looking to innovate and stay ahead in a competitive market.

About the Multifamily Innovation® Council:

The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation.

The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.

To learn more or to join, visit https://multifamilyinnovation.com/council.

For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/.

Connect:
Multifamily Innovation® Council: https://multifamilyinnovation.com/council/
Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/
Patrick Antrim: https://www.linkedin.com/in/patrickantrim/

Multifamily Innovation® Council Welcomes Industry Leader Suzy Sevier

Scottsdale, Arizona – May 22, 2024 – The Multifamily Innovation® Council proudly announces the addition of Suzy Sevier, the esteemed co-founder of Adventurous Real Estate Investors, to its executive level membership organization. Suzy brings to the Council her extensive experience as the owner and asset manager and is recognized for her superior skills in asset management and her deep-rooted passion for the multifamily industry.

Suzy’s commitment to multifamily success aligns perfectly with the mission of the Council to drive innovation and foster community amongst industry leaders. With her impressive background and hands-on approach, she is poised to contribute valuable insights into the practices that can elevate experiences and profitability in apartment management.

“I am excited to be a part of the Multifamily Innovation® Council. I enjoy being part of a community of professionals who are focused on driving innovation, sharing best practices, and staying ahead of emerging trends,” expressed Suzy Sevier.

Chairman of the Multifamily Innovation® Council, Patrick Antrim, comments on Suzy’s inclusion: “We are thrilled to have Suzy join the council. Her expertise managing substantial real estate assets and her dedication to personal growth exemplify the values we cherish. Suzy’s keen ability to nurture human connections within asset management will no doubt be an inspiring force within our community and a beacon for innovation.”

The Multifamily Innovation® Council is about Innovation that makes the business better. Not for the sake of doing something new, but because it makes a difference in the bottom line, drives a better experience for employees, and allows for an experience that keeps demand strong for multifamily companies.

About Multifamily Innovation® Council:

The Multifamily Innovation® Council is an executive level membership organization dedicated to the pursuit of the profitable Multifamily Company. We are uniquely positioned to focus on the intersection of leadership, Technology, AI, and Innovation.

For more information about the Multifamily Innovation® Council, or to become a member, please visit https://multifamilyinnovation.com/council.

Media Contact:  

Patrick Antrim  
Chairman, Multifamily Innovation® Council  
Email: pr@multifamilyleadership.com  
Phone: 480-719-4409

Leveraging AI in Centralizing and Automating Relationships with Renters

In this episode of the Multifamily Innovation® Podcast, part of our Meet the Partner series, we explore the transformative impact of AI in the multifamily industry with Eugene Keplinger from LeaseHawk. With a robust background in engineering and product management, Eugene brings a rich perspective from his experiences at American Express and Invitation Homes.

Eugene and Patrick discuss the strategic use of AI to improve interactions between multifamily operators and their residents. Eugene provides insights into the importance of data in tailoring resident experiences and how LeaseHawk leverages vast amounts of call data to refine customer service strategies and drive resident satisfaction.

Eugene addresses the broader implications of AI in the industry, including the challenges of adopting new technologies and the potential for AI to revolutionize resident engagement. He emphasizes the need for a balanced approach to integrating AI, highlighting its capacity to enhance service delivery without replacing the human touch entirely.

The episode wraps up with Eugene reflecting on the future of AI in multifamily operations, focusing on the ongoing need for innovation and adaptation to meet evolving resident expectations. He underscores the significance of continuous learning and staying ahead in technology to maintain competitive advantage and improve the quality of resident interactions.

Eugene Keplinger’s insights underline the critical role of AI in shaping the future of the multifamily industry, from streamlining operations to enhancing resident interactions. His forward-looking approach provides valuable lessons on leveraging technology to build more connected and responsive community environments.

About the Multifamily Innovation® Council:

The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation.

The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.

To learn more or to join, visit https://multifamilyinnovation.com/council.

For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/.

Connect:
Multifamily Innovation® Council: https://multifamilyinnovation.com/council/
Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/
Patrick Antrim: https://www.linkedin.com/in/patrickantrim/

Laura Khouri multifamily innovation council (1)

Laura Khouri Joins the Multifamily Innovation® Council, Poised to Strengthen Financial Governance and Innovation

Scottsdale, Arizona – May 7, 2024 – The Multifamily Innovation® Council proudly welcomes Laura Khouri, seasoned leader in multifamily real estate management, as the latest member to join its esteemed ranks. With over 38 years at Western National Property Management, Khouri brings invaluable expertise in financial governance, complex negotiations, and technology integration to the Council, aligning with its mission to drive business improvement and innovation in the multifamily industry.

Laura Khouri, celebrated for her ascension from an entry-level role to President of Western National Property Management, has been instrumental in the success of the 65-year-old company that has transacted over $20 billion in real estate. Her responsibilities span managing 165 apartment communities and leading a workforce of 750 associates. 

Western National Property Management’s dual representation of in-house and third-party owners from various stakeholder backgrounds uniquely positions Khouri to contribute in-depth knowledge and a proprietary strategic lens on leadership, operations, and financial excellence.

Her mastery in areas such as real estate strategy, unique owner style management, and customized systems for optimizing operations, are poised to significantly contribute to the Multifamily Innovation® Council’s vision. The council is set to Integrate her proficiency in technology innovations with the Council’s focus on leveraging AI and tech for profitability, it’s clear Khouri is set to make waves.

“Multifamily real estate is overcoming significant economic challenges. It is an honor to be part of an organization that recognizes the industry’s tremendous potential, resilience, and ability to innovate, while providing actionable steps and collaboration that drive us toward our industry’s bright future,” said Laura Khouri.

Patrick Antrim, Chairman of the Multifamily Innovation® Council, underscores the value Laura brings to the Council: “Laura Khouri’s expertise in driving operational efficiency, financial acumen, and propensity for innovation embodies the very spirit of our Council. Her impressive track record will be pivotal as we navigate the complexities of the multifamily industry together.”

Laura Khouri’s addition to the Multifamily Innovation® Council marks not only a commitment to broadening the horizons of multifamily business leaders but an invitation to other prospective members to join a membership organization that is reshaping the industry with a circle of trust and support, where challenges are met with collective wisdom and diverse perspectives. This membership is not just about professional growth; it’s about creating value for companies and continuing personal development in leadership and technology understanding, free from sales biases. 

About Multifamily Innovation® Council:
The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company. The council is uniquely positioned to focus on the intersection of Leadership, Technology, AI, and Innovation. 

The Multifamily Innovation® Council is for Multifamily Business leaders who want to unlock value inside their organization so they can create better experiences and drive profitability inside their company.

For more information, visit https://multifamilyinnovation.com/council/

Media Contact: 
Patrick Antrim
Chairman, Multifamily Innovation® Council
pr@multifamilyleadership.com
480-719-4409

eric garrett multifamily innovation council

Eric Garrett Joins the Multifamily Innovation® Council to Forge New Pathways in Real Estate Development

Scottsdale, Arizona – May 2, 2024 – The Multifamily Innovation® Council proudly announces the addition of a prominent figure in the real estate industry, Eric Garrett, Founder and CEO of The Garrett Companies, to its prestigious circle of members. His strategic acumen and extensive experience in multifamily brokerage, development, and progressive leadership have established him as a ceiling breaker in the business, ready to collaborate with the Council to usher in an era of strategic innovation.

Eric’s career is nothing short of remarkable. With a portfolio of over 17,000 units and a project valuation that exceeds $3.5 billion, he has consistently demonstrated an unparalleled instinct for growth and development within the industry. He skillfully shifted from multifamily brokerage to the development side in 1999 and has since owned, developed, and delivered an impressive number of projects across 17 states.

Under his stewardship, The Garrett Companies has flourished, recognized time and again for its outstanding workplace culture and exponential growth. Honored as a Best Place to Work Multifamily®, Garrett’s leadership epitomizes what it means to prioritize people, culture, and innovation – pillars that stand at the very heart of the Multifamily Innovation® Council’s mission.

“Being part of the Multifamily Innovation® Council means being at the forefront of shaping the future of living spaces. It’s about embracing creativity, leveraging technology, and fostering collaboration to redefine the standard of excellence in multifamily housing,” said Eric Garrett, highlighting the synergy between his values and the council’s aspirations.

Patrick Antrim, Chairman of the Multifamily Innovation® Council, adds, “Welcoming Eric to our council reinforces our commitment to transformative leadership and innovation in the multifamily industry. His impressive track record of success, commitment to excellence, and forward-thinking approach to business make him a valued asset to our community. Eric’s vision aligns seamlessly with our aim to empower industry leaders to thrive in an ever-evolving landscape.”

As the multifamily industry continues to evolve, the Multifamily Innovation® Council remains steadfast in its mission to cultivate a space where executives can leverage the collective wisdom and experiences to overcome contemporary challenges, deploy cutting-edge technologies, and enhance profitability and competitiveness—all while fulfilling their promise to renters, employees, investors, and stakeholders.

Eric Garrett, with his proven expertise and dynamic approach, is now part of turning these challenges into opportunities, ensuring the future of both the Council and the multifamily landscape remains innovative and successful.

About Multifamily Innovation® Council:

The Multifamily Innovation® Council is the executive level membership organization that makes a difference in your bottom line, drives a better experience for your employees, and allows you an experience that keeps demand strong for your company.

We focus on the intersection of leadership, technology, AI, and innovation—emphasizing results and collaboration for business leaders determined to discover internal value, providing better experiences, and boosting company profitability.

To learn more about the Multifamily Innovation® Council or to join, please visit https://multifamilyinnovation.com/council.

Media Contact:
Patrick Antrim
Chairman, Multifamily Innovation® Council
pr@multifamilyleadership.com
480-719-4409

AI and Data: Better Apartment Investing

Leverage the full potential of your Multifamily Real Estate investments with insights from Elizabeth Braman, CEO of RevolutionRE.

As our special guest, Elizabeth unravels the complexities of AI and data standardization in apartment investing, offering strategies for multifamily businesses looking to enhance their efficiency. We delve into the ways companies can align their data strategies with their overarching goals, transforming the way we think about property investment and management.

Navigating the often-treacherous terrain of data integration, our conversation with Elizabeth Braman focuses on creating a seamless and scalable system that can stand the test of time.

She highlights the importance of crafting KPIs that truly reflect a company’s performance and the critical nature of involving the entire team in the data journey.

We also tackle the real-world challenges that crop up when trying to wrangle various data sources into a single, coherent entity, particularly in the Multifamily Real Estate industry where standardization can feel like a distant dream.

Rounding out our deep-dive into the data-centric world of Multifamily Real Estate, Elizabeth sheds light on the game-changing impact of her innovative approaches to data standardization and the role AI plays in revolutionizing the multifamily industry.

We explore how historical data reveals more than just past performances.

Connect with Elizabeth Braman

Thank you for tuning in to today’s episode. If you found value in our conversation, please subscribe to our podcast on your favorite platform and leave us a rating and review.

Your feedback not only helps us improve but also helps others find us. And if today’s episode sparked a thought or provided a new insight, consider sharing it with a friend who might also benefit.

Together, we can grow our community and continue to learn and innovate. Thanks for listening, and until next time.

About the Multifamily Innovation® Council:

The Multifamily Innovation® Council is an executive level membership organization dedicated to the pursuit of the profitable Multifamily Company. We focus on the intersection of multifamily innovation, AI, technology, and leadership—emphasizing results and collaboration for business leaders determined to discover internal value, providing better experiences, and boosting company profitability.

To learn more about the Multifamily Innovation® Council or to join, please visit https://multifamilyinnovation.com/council.

For more information and to engage with leaders shaping the future of multifamily innovation, visit https://multifamilyinnovation.com/. The platform and its events, including the Multifamily Innovation® & AI Summit, continue to drive critical discussions and innovations in the multifamily industry.

Connect:
Multifamily Innovation® Council: https://multifamilyinnovation.com/council/
Multifamily Innovation® & AI Summit: https://multifamilyinnovation.com/
Patrick Antrim: https://www.linkedin.com/in/patrickantrim/

Collaboration and Innovation in the Multifamily Industry

Discover how the Multifamily Innovation® Council is revolutionizing the apartment and housing industry by fostering collaboration and innovation. Dive into our latest blog post to explore strategies, trends, and insights that enable professionals to elevate their business, enhance community living, and stay ahead in a competitive market. Join the dialogue on the critical importance of teamwork and inventive practices for sustainable success in the multifamily sector.

michael barnhart multifamily innovation council

Michael Barnhart Joins Multifamily Innovation® Council to Elevate Multifamily Business Landscape

Scottsdale, Arizona – April 18, 2024 – The Multifamily Innovation® Council is proud to announce the addition of Michael Barnhart, Co-Founder of Adventurous Real Estate Investors and U.S. Air Force Officer, to its executive level membership. Dr. Barnhart brings a wealth of experience, having managed 700+ units across Oklahoma and Texas, equivalent to over $70M in value, emphasizing his proficiency in asset management, financial analysis, and underwriting. 

Michael Barnhart’s journey from his impactful military service, including combat duty in Afghanistan, to becoming a transformative figure in real estate, is marked by a relentless commitment to excellence. His multifaceted background also includes a PhD in biochemistry from the University of Cambridge and contributions as a biology professor and real estate mentor, highlighting his dedication to nurturing future industry leaders through education and guidance.

Reflecting on his new membership, Michael states, “Being part of the Multifamily Innovation® Council isn’t just about embracing the future; it’s about shaping it. Here, we’re crafting solutions that resonate with our bottom line, elevate employee experiences, and fuel demand for our properties. It’s more than a membership—it’s a commitment to unlocking the true potential of our multifamily businesses, driving profitability, and creating unparalleled experiences for all involved.”

Patrick Antrim, Chairman of the Multifamily Innovation® Council, welcomes Michael to the organization, stating, “Michael embodies the very essence of what we stand for at the Council: innovation, leadership, and tangible growth. His unique blend of military discipline and real estate acumen will be a catalyst for pioneering ideas that resonate with the market’s demands. We are excited to collaborate with Michael and harness his extraordinary strengths for the advancement of our community.”

Michael’s impressive track record in transforming operations and driving efficiency across the real estate landscape positions him as a key figure in the Council. His strategic foresight and ability to identify untapped opportunities in the multifamily sector have consistently resulted in profitable ventures. His role within the Council is expected to leverage these skills to spearhead initiatives that not only meet market demands but set new benchmarks in the industry.

About Multifamily Innovation® Council

The Multifamily Innovation® Council is an executive level membership organization dedicated to the pursuit of the profitable Multifamily Company. Positioned to focus on the intersection of leadership, technology, AI, and innovation, the Council is committed to making the business better—not just for the sake of doing something new but to make a difference in profitability, employee experience, and to keep demand strong for member companies.

The Multifamily Innovation® Council is more than just an organization. It is a commitment for industry leaders to empower their businesses and personal development towards success and innovation.

The Council invites other multifamily business leaders to become members and leverage the shared expertise that Michael Barnhart and other executives offer. For more information on the Multifamily Innovation® Council and how to join, please visit https://multifamilyinnovation.com/council.

Media Contact:

Patrick Antrim
Chairman, Multifamily Innovation® Council
pr@multifamilyleadership.com
480-719-4409